Last Updated: September 25th, 2025

Libati Leisure & Sport Equipment Rental LLC ("we," "our," or "us") values your privacy.
This Privacy Policy outlines how we collect, use, and protect your information when you use the Libati Sports Rental web portal and related services.

1️⃣ Information We Collect

Personal Information

• Name, email address, phone number, billing information, and delivery details when you create an account or make a booking.

Usage Data

• Non-personal data such as IP addresses, browser type, device identifiers, and portal usage statistics to improve functionality and user experience.

Payment Information

• Payment card details are collected and processed securely via third-party payment gateways (e.g., Stripe).
  We do not store card numbers on our servers.
• Pre-authorization holds (e.g., for security deposits) may be placed on your card and released in accordance with our rental and deposit policy.

2️⃣ How We Use Your Information

We may use your information to:

• Provide, manage, and enhance our sports equipment rental services.
• Process bookings, payments, and refunds securely.
• Respond to inquiries and provide customer support.
• Carry out analytics, troubleshooting, and service improvements.
• Comply with applicable laws and regulations.

3️⃣ Sharing Your Information

We do not sell or rent your personal information.
We may share your information only with:

• Payment processors (e.g., Stripe) for secure transactions.
• Logistics and delivery partners to fulfill equipment delivery and pickup.
• Legal authorities when required by law.

4️⃣ Data Security

We implement industry-standard safeguards to protect your data.
However, no method of online transmission or electronic storage is 100% secure.
We cannot guarantee absolute security of your data.

5️⃣ Third-Party Services

Our web portal may contain links or integrations with third-party services (e.g., payment gateways, courier services).
We are not responsible for the privacy practices of these third parties.

6️⃣ Your Rights

• You must be at least 18 years old to use our web portal.
• You have the right to request access, correction, or deletion of your personal information by contacting us at [email protected] 

7️⃣ Changes to This Policy

We may update this policy from time to time.
Any changes will be posted on this page with the revised “Last Updated” date.

8️⃣ Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of Dubai, United Arab Emirates.

📩 Contact Us

For questions or concerns regarding this Privacy Policy, please contact us:

📧 Email: [email protected]
🏢 Libati Leisure & Sport Equipment Rental LLC, Dubai, UAE